Brian Hong

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https://www.linkedin.com/in/brianghong/

Portland, OR, USA

average rating is 4.5 out of 5

Brian Hong

Automation Consultant: Expert in No-Code

Automation Ace

Trusted Salesforce Administrator | Developing company instances to meet stakeholders needs

Salesforce administrator with 8 years of experience and 5 certifications. Experience creating declaration automation to raise system efficiency, employee productivity, and scale the company’s revenue. Oversaw data enrichment integration to keep records accurate. Passionate in resolving the organization's challenges with Salesforce. Focus on making everyone successful and enhancing customer service processes. Improving how data is evaluated to enable outcomes. Here are my accomplishments at Interos: - Improved employee experience by connecting Okta with Salesforce. As a result, it enhanced the organization's security and met Salesforce MFA (Multi-Factor Authentication) deadline. - Created new Salesforce profiles to align with each department's job function. It streamlines permissions on a team level and makes it easier to manage long term. - Develop a new hire onboarding and provisioning automation to serve 200+ employees. Eliminating the manual process and guesswork on which permissions to assign an employee. - Managed CPQ by supporting price books, bundles, products, and product rules. - Launched DocuSign to obtain customer signatures for order forms. Once it’s signed by both parties, it’s auto attached to the Quote, closes the Opportunity, generates a Contract, and creates the renewal. Giving the organization an efficient process to view signed paperwork and forecast the future. - Built automation to monitor premium support customers. Empowering teams to provide top-tier customer support, experience, and trust.

Conversion Flows for Multi-Source Lead Generation by Brian Hong

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Updated:

12/15/23

average rating is 4.5 out of 5, based on 19 votes, People love it

When you don't have a consistent messaging channel, you'll run into long-term problems with strategy and execution. Try this Playbook to steady your email performance and use alternative direct media channels within your automation sequences. Stats Tell You Why: Gmail is notorious for blocking email, sending commercial messages to spam, and searching for delivery remedies consistently spikes every few months. - As of April 2020, Google has 6 million businesses paying for G Suite, while it has 120 million G Suite for Education users. - In 2022, there are 1.8 billion Gmail Users Email is crowded! - The average worker gets 121 messages per day. How do you stand out? I collaborated with Ehsan Khalil and the client services team at Makesbridge to bring this effective strategy to large-scale dental marketing. Ehsan's and his team honed their understanding of email marketing, managing Gmail issues, and multi-channel messaging through their work with over 500 engagements worldwide over the past 12 years. If you purchase leads and have multiple list-building sources, try this Playbook for 30 days to boost your Gmail delivery performance, test MMS, and increase ROI.

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Makesbridge

Makesbridge has the highest user ratings on AppExchange and G2Crowd. My firm has demanding clients who need to know we’re on top of their KPIs and adding value. Makesbridge’s staff go out of their way to make us look brilliant to clients. The pay-as-you-go pricing is perfect for clients who value flexibility or are just getting started with Saashups.

Pipedrive

I favor Pipedrive is over Salesforce for small to medium-sized enterprises (SMEs) due to its ease of use, affordability, customization options, and focus on sales management. Pipedrive offers a simpler user interface, affordable pricing plans, and more customization options compared to Salesforce, which can be complex and better suited for larger organizatio

Domain Warming by Gladish & Co

Domain warming is a process that involves gradually increasing the volume of emails sent from a new or recently dormant email domain to establish a positive reputation with internet service providers (ISPs) and email clients. This process helps to improve email deliverability rates, ensuring that emails reach their intended recipients' inboxes rather than being flagged as spam or blocked entirely. The benefits of domain warming include: Improved email deliverability rates: Domain warming helps to establish a positive sender reputation, which can lead to higher email deliverability rates. According to research by Return Path, email deliverability rates can improve by up to 28% through proper email warm-up practices. Increased email engagement: By gradually increasing the volume of emails sent, domain warming helps to ensure that recipients are engaged with and interested in the content of the emails. This can lead to higher open and click-through rates, which can ultimately increase the success of marketing and customer communication campaigns. Reduced risk of being flagged as spam: When email domains are not properly warmed up, ISPs and email clients may view them as suspicious or spammy, leading to a higher likelihood of being flagged as spam or blocked. Domain warming helps to establish trust with ISPs and email clients, reducing the risk of being flagged as spam. Improved sender reputation: By following proper domain warming practices, email senders can establish a positive sender reputation, which can lead to higher email deliverability rates over time. Solid email message delivery is crucial for the success of marketing and customer communication campaigns. According to research by HubSpot, email marketing has an average ROI of 42:1, making it one of the most effective marketing channels available. However, if emails are not delivered to recipients' inboxes, this ROI potential is severely diminished. In fact, according to Return Path, only 80% of commercial emails actually reach subscribers' inboxes. Proper domain warming can help to increase this number, leading to more successful email marketing and customer communication campaigns.

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