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luis martens
Global Head of Customer Solutions
Pipedrive
Experienced Customer Solutions Leader Driving NPS and Team Success
Customer support
Consulting Delivery Manager.
Customer Experience Manager.
Contact Center Manager.
Coordinator in B2B and Partner support.
Supervisor in: Customer service, Telemarketing, Collections (Front Office and Back Office).
Specialties: NPS; Operations management; Conception and implementation of customer retention and satisfaction strategies; workforce optimization actions; Team management.
Makesbridge
Makesbridge has the highest user ratings on AppExchange and G2Crowd. My firm has demanding clients who need to know we’re on top of their KPIs and adding value. Makesbridge’s staff go out of their way to make us look brilliant to clients. The pay-as-you-go pricing is perfect for clients who value flexibility or are just getting started with Saashups.
Pipedrive
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